![]() ![]() There is no change to Philips' commitment towards an open system and ZigBee Light Link as the best standard for residential lighting control. Philips will not fix this issue as it relates to the implementation of standard ZigBee scenes functionality in the light and would expect this software to be changed in the light as part of 'Friends of Hue' certification process. In our recent 1.11 update we made changes to our implementation of scenes which exposed a compatibility issue with a limited number of 3rd party Color Temperature tunable lights which stop them properly responding to scenes created in the Philips Hue app. Q: Since the recent update my products are no longer working. If the lights are not deleted, nor the bridge reset they will continue to function as before (under no guarantees from Philips that future updates may not expose new bugs and compatibility issues.) Lights already linked to both versions of the Philips Hue bridge will continue to work as before, the block only applies to new untested product being linked. ![]() Q: Will my existing lights from other brands continue to work? Alongside big feature updates to our group and scene APIs, we introduced a change, which stops untested products being able to join the Philips Hue bridge. Last week, we started deployment of the 1.11 software for both versions of the Philips Hue bridge (version 01029624). Q: What has been changed in the latest software update? To that end, last week, we launched the 'Friends of Hue' program where we will certify and test 3rd party products to guarantee a consistent and long-term interoperable experience also for these products. We want Philips Hue to be open but also offer a great experience for our customers. Q: What is the Philips "Friends of Hue" program? Next to confusing differences in setup and resetting, we've encountered a number of issues over the years including lights which do not turn off when we fade them to off, reachability reporting, lights which do not react correctly to scene recalls and lights which stop proper functioning of our Philips Hue Wireless Dimmer switch. Q: What problems are you seeing with lights from other brands? We can only guarantee a seamless experience if we certify them and put these products under continuous test like our own. This is making Philips Hue harder to use and making it difficult for us to add new features. We are seeing an increasing number of issues with untested lights from other brands. Q: Why did Philips change their approach toward lights from other brands? The company has created a FAQ, which can be seen below. It also stated in a blog post that third-party apps will continue to work and will not require certification. If you want to add additional bulbs now, however, you are limited to official Philips Hue products. ![]() Philips says that it has created a Friends of Hue program to allow third-party products to be tested and certified for use with the system. This will disappoint many, as one of the promises of the Hue system was support for third-party bulbs. Next to confusing differences in setup and resetting, we've encountered a number of such issues over the years including 3rd party lights which do not turn off when we fade them to off, lights which do not react correctly to scene recalls and lights which stop proper functioning of our Wireless Dimmer Kits. They are also hampering our ongoing development and damaging the consistency of experience for the Philips Hue ecosystem. We are seeing an increasing number of interoperability issues with these untested third party products, which are causing increasing confusion for our installed base. An update to the Philips Hue system has blocked access to some third-party bulbs, including GE Link LED (above) and Cree Connected LED, citing 'interoperability issues.' While existing bulbs already linked to the Philips Hue Bridge will continue to work for now, the system is not currently allowing additional bulbs to be added, and Philips says there are no guarantees that this won't change in future updates. ![]()
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